Shipping, return and payment

SHIPPING

We ship to all of Europe (except from UK), USA, Canada, Japan, South Korea, Singapore, United Arab Emirates, Australia.

DAMERNES MAGASIN covers shipping on orders above DKK 1000,- when shipping within Denmark. Shipping costs on orders below DKK 1000,- or outside of Denmark are stated below and will be displayed at check-out.

Prices on shipping:
Denmark - 50 DKK
Countries in the European Union - 95 DKK (approx. 13€)
Norway - 150 DKK (approx. 20€)
Rest of the world - 300 DKK (approx. 40€)
Unfortunately we do not ship to UK at the moment.

DELIVERY

We aim to ship same day for orders placed before 11am Monday to Friday. In Denmark we aim to deliver within 1-3 working days, though international shipments might experience extended time of delivery.

We do not take the responsibility for any delays when the goods are shipped.

We normally ship with DAO, PostNord, GLS or UPS. You are also welcome to pick up your purchases in the store. In that case choose PICKUP IN STORE as a freight form when you approve your order.

PAYMENT

The following payment methods are accepted: Visa, MasterCard,Visa Electron, American Express and MobilePay. Payment is debited from your card at time of dispatch. All amounts are in DKK, including VAT.

When you have placed your order, you will receive a temporary order confirmation via email. The email will have an overview of what you ordered, freight, amount, name and delivery address. You will receive the final order confirmation on email when we ship your order. We will withdraw the money from your account when we ship your order.

RETURN

You have 14 days to return an order bought on the webshop. The 14 days starts from you have recieved the package.
The items must be returned intact. If an item has been used and its sales value is thereby impaired you will lose the right of return.

How to return:

1. Please inform us about the return at hej@damernes-magasin.com and provide us with order number and tracking number of the package.
2. Please add the original invoice and return authorisation card inside the returning package
3. Send your package to

DAMERNES MAGASIN
ATT: RETURN
Jægersborggade 29, kld. th
2200 Copenhagen N
Denmark

Please note that we do not pick up packages at a package store, pick-up points, or similar.

The buyer is responsible for return shipping and for any costs involved.

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

RESERVATION

All the prices that is given on the website includes VAT.
We reserve the right to textual errors, sold out items and price changes on the website.